Fees

• Replacement Keys, Security Devices and Fobs – Tenants are responsible for keeping all keys, security devices, access fobs and entry cards safe throughout the tenancy. If any keys or security devices are lost or require replacement, you will be responsible for the reasonable cost of replacing them. Where replacement locks are required, you will also be liable for the cost of the new locks, replacement keys and any associated contractor or locksmith charges. We will always provide written evidence of the costs incurred to demonstrate that they are reasonable.
• Changes to the Tenancy Agreement – If you request a change to your tenancy agreement, such as adding or removing a tenant, changing a tenant’s name, or making another permitted amendment, a fee may apply. The charge is up to £50 (including VAT) per agreed change. Where the reasonable cost of carrying out the requested change exceeds £50, we will provide written evidence of the additional costs before proceeding.
• Late Payment of Rent – Rent must be paid in accordance with your tenancy agreement. If your rent remains unpaid for more than 14 days after it becomes due, interest may be charged on the outstanding balance at 3% above the Bank of England Base Rate, calculated on a daily basis until the overdue rent is paid in full.

These charges are permitted under the Tenant Fees Act 2019 and apply only where relevant.