reviews from our customers...
Brilliant service. Really helpful, got lovely tenants for our property who are also really happy there. Jez was always available to help and check things out with. Highly recommend.
Property Moves are completely brilliant. They try their best to match my property to good tenants, and their administration is always courteous and efficient. If it wasn\'t for Property Moves I might not still have a rental property, as renting can be quite an arduous task, and they make property management easy. I couldn\'t do it without them!
Every year I need tax summary info for rented flats to complete my tax return. PM always send the detailed info immediately which is invaluable and saves me so much time.
Great service! Super efficient and got us in to our new home smoothly and quickly. Thank you for all your help.
I would thoroughly recommend Property Moves to anyone looking to rent. Following a security incident at my daughter\'s flat Jill (Brewster) was exceptionally pro-active, liaising with my daughter and Landlord to ensure extra security was put in place, even offering to collect and support my daughter until I could get down to her. It is great to know there are genuine, caring businesses\'s and people that are prepared to go that extra mile for their tenants.
As tenants, the service we have received from PM over the last year has been great, but the service we received when we had an emergency was outstanding. Early Saturday evening, we noticed a leak coming through our property, affecting the electrics causing the smell of burning. As a result of this we had to switch the entire electric supply to our flat off. Worried that we would be left without any electricity or heating for the rest of the weekend we emailed the property moves emergency email as they were closed for the weekend. Within minutes we had a call from Jill who was very understanding and proactive. Within an hour we had an electrician out who sorted the issue and the building manager was booked in for the Monday to fix the leak. Jill truly went above and beyond in sorting out this problem for us so quickly, especially considering this was a her Saturday evening at home. We are very grateful and would recommend PM to everyone.
I have been with Jill at Property moves in Hove for 3 years. Jill is excellent being quick, efficient, helpful and always very pleasant in all discussions.
I’m not one for doing reviews ordinarily but I felt that I should say how amazing Property Moves have been from a tenants point of view. We have received a great service from various members of staff and we have had some requests that have been attended to and in good time. I highly recommend using this agency, they clearly care about their landlords and the tenant making the the stressful process of moving home a lot smoother. Jill and Shelby in particular have been outstanding.
Steer clear of Property Moves. They are sweetness and light to get you in and by the end of it you will hate them. There were issues that we reported at check in that were never resolved in all the 2.5 years we were in our last place. The place was dirty and we spent all day cleaning. However, when we moved out we got a professional cleaner to clean at a cost of £300 and they still took £400 of our deposit. We moved out shortly after the law changed and as we were still under the old rules in our contract they rinsed us for everything they could get. Charging us for check out, references, a copy of the inventory etc etc and surprise surprise they took the same amount from our deposit that they lost on the deposit with the new law. Scammers and cheats. I would never use them again and I\'d advise you not to either.
As a landlord they have provided our Company with a very good service for many years and I would throughly recommend them
All the staff at PM are friendly, professional and very helpful whenever we have queries. Over the last three years of our tenancy they\'ve ensured everything has gone smoothly, including during works on the house and check out. I would definitely recommend them.
I\'ve used Property Moves for the last 14 years and wouldn\'t consider using anyone else. Apart from the professional service they provide along with great levels of communication they are always at hand to provide advice and contacts, which has been invaluable to myself as I live 30 miles away. My main dealings, over the years, have been with Jez and Warren who have always been very helpful.
I lived in my flat for nearly 3 years! I couldn't be happier with my time there!
Everyone was so lovely and so helpful! As well as compassionate and caring
Thank you for everything and I'm very sad to be moving on!
Property Moves worked really hard to find us replacement tenants when we were let down at the last moment by a prospective group who pulled out. Very professional, knowledgeable and friendly in manner as always.
The agency seems to have difficulty dealing with international students and it was such a hassle getting the right documentation and as international banks require more documents and they definitely slowed down the process. Agents seemed to have too much on their plate and were hardly available for questions only after multiple emails and calls would you get an answer. Was not the best experience\/service by far.
Very professional service. Answered any queries immediately and made the experience completely stress free. I would definitely recommend to friends and family.
Jill is fantastic! Could not ask for better service! Always responsive and takes great pride in what she does. Thank you!
Property moves services have been very good, Matthew helped us during the whole process and gave us all the information necessary to make the transaction easier.
I have been letting my flat through Property Moves for over 15 years as I live overseas. During this time I have been totally reliant on the company to look after my property and the Tenants.
There have been times when repairs and flood damage has had to be dealt with by the team , in particular Jill and Victoria. I cannot praise them enough for the hard work and dedication shown to taking care of the property , particularly in trying times. Their communication is excellent, they have always kept me updated and have not proceeded in any matter without confirmation from myself.
I have been lucky enough to only have two tenants in a 15 year period , this is a credit to the team at property moves for finding the right people, following my requests in this regard.
The whole team at Property Moves is excellent, I cannot recommend them enough.
Timely and efficient. Communication was good although there could have been more knowledge of the property at times. Generally queries answered well.
Bryn's a great asset to your team, he was charismatic and helpful and gave great advice on a few matters he had questions about
Mathew was fantastic,
I've been meaning to write a review for him for a little while but my work became extremely busy.
I wanted to note that Mathew was the most helpful letting agent if spoken too and he was lovely to sit and talk with.
He found properties that not only met our match but sometimes had extra bonuses with them that gave the houses character and that's exactly what we wanted.
This man knows what he's doing and is extremely good at what he does.
Thank you so much for all your help Mathew and when we need to find an other place we will be coming to you.
Thank you again,
Property Moves staffs guided me through the renting process smoothly and Shelby was excellent to support me! I had to move from old to new property in a few days and was nervous about moving but their professional work with a kind attitude was reliable and relieved my stress of moving. I want to thank them!
Shelby, Jill and Jez helped guide us through the process and have been attentive to a number of requests after the move. We are now thoroughly enjoying our new home.
Very happy with property moves so far , have let out my property for nearly a year with them and they are quick and reliable at responding to any queries .
We\'ve just rented a big flat in Hove, and we are very happy with it. The team from Property Moves is extraordinary, and we thank them lots! They were very understanding and supportive, real professionals, and we appreciate this very much! Thank you, Property Moves! You\'ve made our lives brighter!
We have been using Property Moves, as Landlords, with several different properties for many years. We have always found them to be very professional and efficient, even on the rare occasion where we have had issues. Lately we have been dealing with Jill who has handled several different aspects of our current tenancy and has always been extremely helpful and efficient, also offering support with more complicated issues. We would certainly recommend this Agent, having tried others in the past who have not provided such a good service. It is comforting to feel confident with the Agent that you are using, it takes a lot of the burden away from the Landlord!
I have known Property Moves for about twenty five years and in that time they have given me an amazing service. The team are always ready to help with a smile on their faces, their charges are fair and they always go the extra mile for you! I would highly recommend.
Thanks Shelby for an excellent service throughout the process of renting our new home! Much appreciated and would recommend to others,
I have been using the services of property moves for nearly ten years and they offer a very professional service which helps everything to run smoothly. Jill, Warren and Jez and the team are very helpful and friendly.
My wife and I have been using Property Moves for over two years and they have consistently been excellent. They gave great advice in the initial phase when we were considering renting out the property, and their ongoing management of the tenancy, inspections, maintenance and so on has been really efficient.
We particularly appreciate their timely, effective, and friendly communications about any business matters.
We recommend Property Moves highly.
We rent a house though Property Moves. At the beginning we had quite bad experience with one of the agents who wasn\'t careful enough writing names and was really unflexble. However we had an amazing experience when Jill Brewster took control of our contract. She was so polite, always reply so fast and we could manage everything we need in the best way. She changed our opinion about the company and we are really happy now that she is put principal contact for everything related with the house.
Property Moves have been marketing my property and finding me tenants for over a decade and I wouldn\'t go anywhere else! Graham and his team are professional, polite and reliable every time.
We have visited the flat with Bryn and we booked everything with Shelby.
It s very convenient to speak with careful and professional people.
Property Moves have looked after my place for over ten years. They are always professional and reliable. Can recommend their services.
I had lost my passport and someone had found it in a flat and handed it into property moves. Jez who phoned me regarding the passport was really lovely and professional. When I went into the office to collect it was greeted promptly and friendly by the staff. There office was very nice also. From this experience I will go to property moves next time I need housing service.
Thanks again Jez!
Jill and the rest of the team are always very professional and diligent. I would definitely recommend them to both tenants and landlords.
I have rented a property via Property Moves for the last 3 years. There have been some serious issues occur, Jill has been amazing at managing issues even on a Sunday when critical. Her communication and organisational skills are exemplary.
Used Property Moves to find a rental in Hove. It couldn\'t have been done quicker. I put a holding deposit down and the flat was mine :)
Shelby Hardy was so efficient and great at getting everything sorted, it was a pleasure to deal with.
Would highly recommend them to anyone looking at property in the area.
Kudos to Property Moves.
Great team and service.
Moved to Hove from Manhattan last year and Property Moves made it easy.
Shout out to Nathan and Jill.
We have been a tenant for 3 months now and have needed assistance from Property Moves.
All their systems seem to be efficient and really nice people to work with.
My daughter and her friend are 2nd year students who have just moved into a property managed by Property Moves. Their service has been first class throughout and stands heads and shoulders above the competition. Their response to queries was prompt and helpful and all paperwork was dealt with efficiently. Shelby was always bright and cheerful and a delight to deal with.
Matthew was very helpful with us, particularly considering we were travelling from the isle of wight. We\'re really grateful for him showing us round 2 properties.
Would give no stars if I could. Worst letting agent I have used. Charged us for works that weren't done and despite knowingly giving us the property in poor condition tried to charge us for a professional clean on exit (which wasn't required under the contract). Property was damp, mouldy and had a slug problem. Took them months to deal with repairs. Wouldn't recommend to anyone!
Haven\'t moved in a long time and the guys at property move have made it clear and honest. They keep you up to date and offer the best service. Friendly and polite and overall they have your best interest at heart.
As a landlord it’s so important to know that your property is being taken care of, and that your tenants are also happy! I’ve had an amazing experience letting out my property for 4 years with these guys and I’m so grateful for all their help. Warren, Victoria and the team have always been in contact when there’s been a problem and do everything to manage things for me, ensuring they get my permission first. First class agent, I just wish they had an office in Manchester too so that can manage my other property!
I have rented through Property Moves in Hove a couple of times and have always found the staff helpful and willing to sort any issues quickly and efficiently. They are also all very friendly.
I have currently just left a property (sadly) and it's been a particularly difficult and unusual situation. Victoria Harvey has been absolutely professional and incredibly understanding. In a very complicated and emotional time Victoria literally went the extra mile to help me through a tough time.
I cannot recommend Property Moves any higher. And a huge thank you to Victoria Harvey. 😊
Great team who deliver a great service. We've been with Property Moves for 11 years now and have no complaints. They are very helpful and very professional.
We have used Property Moves to rent 2 properties having moved from another Brighton agent and the difference in the quality of service received is quite astonishing. Every member of staff is extremely helpful, friendly and enthusiastic (even when I\'ve sent massages at odd times for a response the next working day I\'ve had almost instant replies!).
Thanks Jill and the team for all your work and help in managing our property, you make it easy for us and keep in regular contact with us which is valued given we are based overseas.